How to reach us

The fastest way to get a human response is email. Write to [email protected] and we'll get back to you, usually within 1–3 business days. There's no ticket system and no chatbot — just an inbox we actually read.

Tell us what it's about

A short subject line helps us triage. The categories below cover most of what lands in our inbox:

• Something's broken. A step in the burn flow didn't work, a preview wouldn't play, or a link opened to a blank player. Send us the browser, device, and (if you have it) the share URL.
• A feature idea. We track these carefully — a lot of the site came from emails like yours. Tell us what you were trying to do and what got in the way.
• A privacy or data request. If you'd like a CD you created taken down, or a link deactivated, include the URL and we'll remove it. See our Privacy Policy for the details.
• Reporting a shared CD. If someone sent you a disc with content that shouldn't be here — harassment, your personal info, or similar — forward the link and we'll look into it promptly.
• Press & partnerships. Writers, podcasters, and potential collaborators are welcome. A line or two about the angle is enough.

Before you write

A couple of things are outside what this inbox can do. We can't pull a song off Apple Music for you, fix a preview that's missing on their end, or grant access to full tracks — for those, Apple's own support channels are the right place. We also can't help with hardware disc-burning questions, since this site doesn't touch real CDs.

A note on tone

We're a small team and we answer in plain language. If your first email doesn't get a fix on the spot, we'll tell you why and what's next — no canned replies.